Customer Testimonials

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DealerRater Jan 15, 2021

Great work done Properly,instead of half- added.Very nice courier added plus was ride to and from shop. I live in another town. Professional Diagnostics!

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DealerRater Jan 8, 2021

The custom service at this dealership is excellent from the receptionist to the two service employees who helped me. Highly recommend them- great communication and service!

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DealerRater Jan 8, 2021

Awesome people. Bob Stover is always helpful and kind. Quick service and very clean. I would say outstanding service here. I wouldn't hesitate to come back.

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DealerRater Jan 6, 2021

Very pleasant and professional staff. They worked really hard to make a deal we both thought was good. I will be back again for another purchase.

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DealerRater Jan 5, 2021

It was great working with Jesus there was no pressure yet very knowledgeable and helpful with all questions and answers. He knew all about the Jeep Grand Cherokee and its options including how the all worked and operated. Paperwork went fast smooth and efficient he and all the additional staff we worked with were all very friendly as we.

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DealerRater Jan 5, 2021

I had a great experience at the dealership this time. I have already mentioned to other people to go shop there. Now we will see how well the shop does on adding products like a bed linear to my pickup.

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DealerRater Dec 29, 2020

Excellent customer service. Friendly and attentive to customer needs. Junior went above and beyond trying to find an Interstate battery dealer to use our warranty

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DealerRater Dec 25, 2020

We just bought our new Ram so our relationship is new. Jesus came in on his day off to help us. We are pleased so far. We are hoping to build a great bond.

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DealerRater Dec 23, 2020

The service Personnel are always friendly and accommodating. My vehicle needs are taken care of professionally, I appreciate the attention to detail photos@wtechlink.us

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DealerRater Dec 21, 2020

Great friendly courteous service. My car was finished on time and clean! Service rep is the best - never tries to upsell me on things I don’t need. Thanks!

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DealerRater Dec 18, 2020

I asked for the express oil changed and it is first to come/first to serve. They were quick to service the Ram, and it was cleaned. I am pleased with their service.

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DealerRater Dec 18, 2020

Got my rig in and out for some recall work in a couple of hours. Great service and thanks for the free car wash. It needed one!

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DealerRater Dec 11, 2020

Jesus was able to get me my dream truck & did so w/o any pressure or made me feel comfortable, recommend to anyone I know!

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DealerRater Dec 9, 2020

Outstanding customer service! First class people like Victor, Junior, Bob,. Always there to help me with my car. Would recommend you! Thank you for your service.

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DealerRater Dec 4, 2020

Jesus is by far the BEST car salesmen! He worked with us and made us feel comfortable in our purchase ! Would recommend him over anyone!

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DealerRater Dec 3, 2020

What a great experience. Jesus and his team were precise and professional from start to finish. We negotiated over the phone, he heard everything I said. Not just letting me speak, but recognizing what I said and making my needs his own. My problem was unfathomable negative equity and a car that was unsafe. I wanted to feel confident with my son in the car. Jesus made it happen. The Lifetime Powertrain Warranty is awesome. So was the extended bumper to bumper I purchased. Great guys. Great pricing. Fast. I was in and out in 60 minutes.

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DealerRater Nov 30, 2020

Excellent salesman-found me a car when the one I went to see was already sold. I would recommend Jesus to anyone looking for transportation.

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DealerRater Nov 23, 2020

Very friendly and courteous. Fair price without having to negotiate. Very knowledgeable on their products. Overall a good experience that was efficient and friendly. We would recommend this place to others.

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DealerRater Nov 22, 2020

Friendly, honest, went out of their way to be accommodating. EXCELLENT CUSTOMER SERVICE 👍! I would highly recommend this dealership for sales and service. Love my 2019 Cherokee Trailhawk!

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DealerRater Nov 21, 2020

Fair, Honest Truck Buying Experience! When Anyone Asks I’ll Refer Them To CDJR Walla Walla! They Offer Full Service Start To Finish! Thank You

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DealerRater Nov 18, 2020

All those that I worked with for my purchase were very helpful. John was a great salesman and was not pushy. The process was easy.

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DealerRater Nov 11, 2020

Oil change and they found other services needed and wrote those down, but they didn't call to let us know so not done. Concerned

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DealerRater Nov 11, 2020

Jesus was friendly , informative and returned calls and texts promptly. He offered extended coverage at affordable prices I word recommend him to my friends and family.

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DealerRater Nov 6, 2020

First time customer. Outstanding service! I’ll be back. Quick lube is best in Walla Walla. Very friendly people making you feel comfortable that you and your auto are important to them.

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DealerRater Nov 4, 2020

Very satisfied customer, thank you for all your services, happy customer thanks Joel Olsen JDRF for every thing and I will recommend to all my friends and family

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DealerRater Oct 30, 2020

Service is #1. They fixed some tough warranty issues with my vehicle. Later had a lift and new tires installed, they did a great job.

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DealerRater Oct 27, 2020

We purchased a truck from this dealership and was impressed with how smooth the process went. Chris Nielsen, the Finance Manager was great to work with and very quick with the approval process. Chris Price was our salesman and was also great to work with. They had the truck ready to go when we arrived after a 2-1/2 hour drive, Chris Price made sure we were happy with it before signing the dotted line and there was absolutely no high pressure sales! We will definitely purchase future vehicles through this dealership! Thank you for your excellent customer service!

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DealerRater Oct 24, 2020

Jesus worked hard on my trade in and I’m so thankful the process went quick and smooth. I love my new Subaru! Thank you!

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DealerRater Oct 23, 2020

Good service, honest, friendly, knowledgeable, car serviced n an efficient & timely manner at reasonable price. Very satisfied with our experience at this Chrysler service department

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DealerRater Oct 23, 2020

This dealership is AWESOME!! I have worked at several area dealerships and must say Walla-Walla CDJR is the BEST!! Not only is their inventory AWESOME, but the sales staff provides you with all the information you need to make a GREAT decision. You MUST check them out!!!! Their coffee and popcorn are pretty good as well!!

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DealerRater Oct 21, 2020

Hey these guys are great. I mean, I bring my Subaru here for routine maintenance. The whole process is a good deal for a fair price.

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DealerRater Oct 14, 2020

I had a great experience purchasing my first vehicle on my own. I told Jim what I wanted and he found what I wanted and made the whole process easy!

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DealerRater Oct 12, 2020

I just bought a suburban from Jim and he made the experience of buying my rig smooth and exciting. Thank you I appreciated everything everyone did for me and made it an awesome experience.

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DealerRater Oct 5, 2020

Although I didn’t pull the trigger on a purchase...working with Zach Darsey was an awesome experience...he was very knowledgeable and willing to help get into a better situation for myself...Great Guy...Thanks Zach you’re great and honest salesman and I appreciate that which is very hard to find

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DealerRater Sep 29, 2020

Jesus was awesome!!. Made my experience smooth and easy. You are a great asset for the company. Thank you for your help throughout the entire process.

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DealerRater Sep 27, 2020

Outstanding service, selection of vehicles and prices. Low pressure and personable staff. Very accommodating and knowledgeable. It was a pleasure buying our 3rd truck here

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DealerRater Sep 26, 2020

I was pleased with Jim being very Friendly and knowledgeable about the car and no pressure. I was not able to make a decision on the spot

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DealerRater Sep 22, 2020

Working with this Team and Dealership was very easy, it was mostly done over the phone as the 2020 RAM 3500 speaks for itself. I would not hesitate to purchase from them again and we traveled almost 300 miles for this truck. No Regrets!!

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DealerRater Sep 19, 2020

Excellent service!!! JR and Victor were fast, efficient and super helpful. They made sure I was taken care of and did it with a smile!

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DealerRater Sep 18, 2020

Had the best customer service by far! Jesus Rios went above and beyond in helping my family pick the perfect truck! Highly recommended! Thank you!

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DealerRater Sep 16, 2020

I am so impressed with the team and process here at this dealership. Jesus Rios, Shelley and Ricky were just so helpful and kind. I had lots of questions and they QUICKLY answered all of them and have some nice vehicles at very fair prices. I am in process of purchasing a vehicle from them now. Thank you so much for your help to everyone me at the team of CDJR of Walla Walla. I am purchasing from out of state and fast and easy.

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DealerRater Sep 15, 2020

Junior was great to work with. Very helpful and quick to respond. I will bring my truck back for service, no doubt! I have a Ford and their pricing was lower than Corwin.

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DealerRater Sep 15, 2020

Good customer service the atmosphere was very relaxing. The salesman very knowledgeable willing to go the extra mile to make sure that you get what you're looking for and you enjoy the vehicle that to find great Staff.

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DealerRater Sep 12, 2020

Jim was awesome! Great experience! He took me through a couple trim levels and got me into the right truck.. I’ll be back again the next time I need a vehicle!

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DealerRater Sep 12, 2020

New to the community and we own two jeeps. I brought my wife’s car in for an oil change. Junior was top notch getting me set up and taken care of

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DealerRater Sep 11, 2020

customer service was great, they helped me to get my car work on. Had an oil change and tire rotated in little time at the last minute of their shift. very thankful they helped me even after they were just getting ready to close for the day.

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DealerRater Sep 2, 2020

It was an easy and friendly experience! Would recommend the dealership and sales department to anyone. There was no pressure to purchase and listened to any concerns that we had.

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DealerRater Sep 2, 2020

The experience was great. Zack was very knowledgeable and helpful. The rest of the employees were nice and friendly. I would recommend this dealership to friends and family.

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DealerRater Aug 30, 2020

Friendly knowledgeable respectful Zach he also seemed like a nice young man I hope he does well the people doing the paperwork seem nice but sure seemed slow in getting it done

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DealerRater Aug 29, 2020

Jim cranston helped me pick my car out & did a great job of explaining all the features on my Jeep. He was very professional and helpful. I would recommend him for anyone that is looking for a new car. Overall a great Experience!

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DealerRater Aug 29, 2020

Outstanding people and personal customer service Would buy again from this dealership and would recommend others for both sales and service. It’s a well run clean operation

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DealerRater Aug 28, 2020

We worked with Jesus, sales rep and Chris, finance rep, along with interaction with Andrew. Great, honest guys! Best buying experience we have ever had!! Highly recommended!

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DealerRater Aug 22, 2020

It has great potential and has good people could still get a better set up for where keys and cars go but still pretty good on everything just needs a few fixes

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DealerRater Aug 21, 2020

Excellent! From Shelley via the internet to Jim showing me how to use the electronic features on my jeep- this was a great experience in buying a car! The dealership is clean, the staff is friendly and knowledgeable. Exceptionally well organized car buying process! Complete to the beautiful detailing of my car before I took it home.Well done! I love my new jeep! I will be recommending this dealership to others!

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DealerRater Aug 19, 2020

Jim and whole staff was amazing! Very knowledgeable and made sure i would leave comfortable with right car and right payment that was customized to what i need. Would recommend to everyone amazing for 1st buyers as myself

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DealerRater Aug 16, 2020

Friendly service, worked with me. Happy with my purchase. I did nearly the whole process through text message with Jim. The life time warranty is a great deal as well.

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DealerRater Aug 16, 2020

The dealership was clean and the signing process was super easy and everyone was super friendly! I will reccomend friends and family to go there for car needs.

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DealerRater Aug 16, 2020

Was able to make contact with the dealership and walk out with a new vehicle within 48 hours. They made the entire car buying process simple and very easy. Would recommend anyone to this dealership for a great experience overall. Thank you!

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DealerRater Aug 11, 2020

Easiest vehicle transaction I have ever had!! Since I was coming from 3+ hours away most details were done and discussed prior to my arrival. I was in and out in under 2 hours. Love my Jeep and will for sure recommend to everyone I know!! Thanks Jesus and team!!

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DealerRater Aug 11, 2020

Junior found the problem and solved it as quickly as he could. He got me covered under the service contract and got me a car to drive while it was being fixed

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DealerRater Aug 4, 2020

Really appreciate the assistance from the parts and service department. From ordering new tires to getting them installed your team was extremely helpful. A great experience.

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DealerRater Jul 29, 2020

There isn't enough wonderful words to say about Jesus. I told him what I wanted and boom he found it. Great salesman, went over all the details of the 2019 Ram Hemi Long Horn we got and I was on my way. Very happy with the service and knowledge he gave. Very kind gentleman. We'll be back. 👍

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DealerRater Jul 29, 2020

Jesus was very personable and not “pushy”. He was very willing to work with me keeping the cost close in my budget. He made the vehicle available for me to drive for additional time to assure it was what I wanted. Jesus also contacted me after the sale to make sure I was still happy with my purchase. I would highly recommend him.

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DealerRater Jul 25, 2020

Very professional and willing to work with you on your auto loan. Didn't send my application to multiple banks which can potentially have a negative impact on your credit

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DealerRater Jul 22, 2020

I’m not fond of pushy or intense car salesmen. I will walk away and go somewhere else even if it means spending more money. This sales team and particularly Jesus were totally different. Low key, available to answer any and all questions, and give advice or an explanation when asked without the typical BS found from other car lots. Jesus made sure my family and myself were as comfortable as possible while waiting to meet with the finance officer and went to bat for me when I asked for extras to be added in with the sale of my ...

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Cars Jul 19, 2020

If it werent for COVID-19, that social distancing became a new reality. But knowing the dealership handles car financing and theyd make house calls for car test drives and if one finances a vehicle-they have delivery for that too folks!! 😎🤙🏼

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DealerRater Jul 15, 2020

Jesus was absolutely the most amazing and genuine sales consultant that i have had the honor of buying a car from. I highly recommend buying your next vehicle not only from chrysler dodge jeep ram of walla walla but from Jesus rios as well

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DealerRater Jul 1, 2020

Jim was absolutely amazing to work with when purchasing our new truck! Highly recommended! He made the whole process very easy and quick! We are very satisfied with our purchase and the staff that was there helping us until 9am!

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DealerRater Jun 5, 2020

Very knowlegable with Dodge Ram... Professional with no pressure. I would recommend this dealer to anyone. Joel has a great team working for him. Jr. in services is awesome.

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DealerRater May 14, 2020

Larry was more than accommodating with my most recent visit. He was extremely helpful and informative when it came to my concerns. He even went above and beyond and found a way to reduce the costs of visit by half. CDJR exceeded my expectations. Amazing customer service!!

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DealerRater Mar 26, 2020

My wife and I have now bought 2 cars at CDJR walla walla and have been extremly happy with both purchaces. If your searching for a car or truck give them a shot, you will not be disappointed!

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DealerRater Jan 23, 2020

Was greeted right when I waked in by Paul and he helped me get the car I wanted. Overall it was a welcoming and great experience at the dealership.

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DealerRater Jan 21, 2020

Very good service here. Paul did a great job on making the experience quick an painless for me an my family. Very professional an friendly staff.

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DealerRater Jan 8, 2020

The customer service was great, they allowed me time to ask questions. They all worked to get me the best possible deal. Thanks so much.

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DealerRater Dec 22, 2019

We had a great experience at Dodge. Everyone there is friendly, knowledgeable and friendly. We will recommend this dealership to anyone looking for a vehicle!

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DealerRater Dec 5, 2019

Paul did a wonderful job, I was driving from pasco and he made sure all paper work was done, and that I was well taken care of!

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DealerRater Dec 4, 2019

Enjoyed the easy way to buy a pickup. Sales staff polite, clean sales floor. Very happy with over all process. The financing was painless and not pushed upon us. Thank you.

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DealerRater Nov 28, 2019

Everyone was extremely helpful. The salesmen aren’t grubby like most dealerships so getting a good price wasn’t difficult. I’d recommend this dealership to anyone

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DealerRater Nov 14, 2019

Great place! Amazing sales guy and staff! Attention to details were overwhelmingly met. I will definitely consider doing business here in the future!! Thank you, Paul, for amazing costumer service!

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DealerRater Nov 13, 2019

Paul got me approved at 20 years old for the truck of my dreams. He is super fun to work with, and makes the process fun, rather than a headache which is how car buying usually is. I recommend him strongly. I will definitely Be telling people about this dealership. Thank you so much!!!

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DealerRater Nov 12, 2019

Thank you Ben Ryan for taking care of me and selling me a new Jeep. You are doing great. Blessings on your new adventure selling vehicles.

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DealerRater Nov 12, 2019

Great dealership and great sales team, they were very supportive in helping us get the car we wanted at a good finance rate. They were very trusting and upfront from the beginning and I would highly recommend them to my friends and family.

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DealerRater Oct 25, 2019

The whole experience from beginning to end was amazing. The whole team was friendly and made you feel very welcome. We made a 3 hour drive for our 2019 RAM and from the service we received we will be recommending our friends and family do the same 😊

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DealerRater Oct 24, 2019

I came in here to look for a truck to trade my van in for and they helped me find the right truck for my family

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DealerRater Oct 20, 2019

The entire experience was a pleasure. Were handled with kid gloves on a rainy day. Thanks for the great experience guys! You will definitely be recommended.... Paul was phenomenal!!!

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DealerRater Oct 17, 2019

There is no reason to leave the WW Valley for an enjoyable buying experience! The owner, Joel Olson took a personal interest in matching me with a sales person that he felt I could work best.. Paul Groen a former fellow soldier was a great choice. The deal was more than fair, and everybody I dealt with were just a fun professional group!! My thanks to the entire CDJR team!!

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DealerRater Oct 15, 2019

Very helpful getting me in a vehicle that I wanted and did not try to push me in something that they wanted me to buy

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DealerRater Oct 15, 2019

They try really hard to get in the vehicle you want or try to find something else that you would like and get you in that vehicle

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DealerRater Oct 14, 2019

Everyone was extremely helpful and nice. The salesman did a very thorough job of explaining everything about the vehicle after the sale. They won’t waste your time.

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DealerRater Oct 7, 2019

Paul made this experience (which we all know can be fustrating) extremely easy and was very helpful...I had both my kids with me and that was double the pressure but again Paul swooped in and entertained my kids while I purchased a car!! I couldn't be more happy and thankful to Paul and his team thank you guys!

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DealerRater Oct 4, 2019

Great buying experience! I have bought a lot of cars in my life and I can say that this dealership was a pleasure to work with. I especially appreciated everyone staying late to get everything finished up for me.

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DealerRater Oct 1, 2019

Easiest most pleasant experience in buying a new car! Nicest salesman ever with no pressure at all. would recommend to everyone we know. Can’t wait to drive my new car home.

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DealerRater Sep 28, 2019

It was a pleasure working with Paul and the other employees. They made my first car buying experience a breeze. I’m very happy with my new car and it is exactly what I wanted.

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DealerRater Sep 16, 2019

Ben Ryan is a no pressure salesman and I appreciated that very much. My experience at the dealership was quite pleasant and I am entirely pleased with my new (to me) car.

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DealerRater Sep 16, 2019

Thank you very much to Paul and the team at Joel Olsen's CDJR Walla Walla for making our truck buying experience so pleasant and easy. We are super excited to drive home in our "new to us" truck!

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Cars Apr 3, 2019

Came in needing wiper blades, as rainy season is approaching quickly. From parts to service, everyone was so nice and friendly. Parts installed my wiper blades and got me a bottle of water while I waited. First class service!

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Cars Apr 2, 2019

Kandi got our car into be seviced and we had it out immediately. Price was good as well. I recommend having them service your vehicle.

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Cars Apr 2, 2019

Jim did a great job. appreciated the extra time he took to walk us thru in detail about the var and all its options. he was very knowledgeable and patient. greg did a thorough job on the financing. thank you very much !

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Cars Apr 2, 2019

This dealership made me fell like family with a no hassle purchase. I will be back!

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Cars Mar 29, 2019

Great service people were very prompt and courteous

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