Customer Testimonials

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DealerRater Jul 16, 2021

CDJR got me right in, changed the oil, rotated tires, changed wiper blades, installed a new battery and washed my pickup all in a timely manner

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DealerRater Jul 13, 2021

Everyone very helpfull. Great experience. I don’t see why I have to make it twenty five words long when I said what I wanted to.

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DealerRater Jul 10, 2021

My sales rep Johnny was awesome and down to earth . The whole team was awesome as well . The right truck was there for me and there wasn’t any games .

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DealerRater Jul 2, 2021

Jesus was very clear from the start, not pushy. Helped my family and I out tremendously.

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DealerRater Jun 29, 2021

They’re easy to work with, never felt any pressure to buy from them.

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DealerRater Jun 18, 2021

Excellent service, friendly salesperson, NOT over bearing. Answered all questions. Did not rush our decision. I would/will be very happy to recommend this dealership to friends.

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DealerRater Jun 18, 2021

Great service, no hassle, no pressure, professional staff. Great price. I got a great value for my trade, and an exceptional value on my purchase.

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DealerRater Jun 5, 2021

Salesman, Chris Rios, was amazing!! Finance Manager, Chris Nielsen, was a Jerk! Try to get Anyone else in the finance dept. to help you, they've got to be friendlier and more socially adept. Otherwise, I had a Great experience there!!

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DealerRater Jun 5, 2021

Thank you Jesus for helping us find our next pickup. He was able to answer our questions and financing process was easy. Highly recommend him and the dealership.

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DealerRater Jun 4, 2021

Dealing with Chris, Chris, and Andy was easy and very rewarding. I did not feel like I was getting a sales pitch, it was nice normal conversation and got me a great deal on the car I wanted. Would absolutely recommend this dealership to anyone.

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DealerRater May 28, 2021

Great place to buy a rig. Everything went smoothly and in a timely manner. would definitely go back to this dealership again. Love the pickup so far.

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DealerRater May 25, 2021

Most of the deal was worked out over email and text before I arrived to look at and test drive the car I was interested in purchasing.

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DealerRater May 22, 2021

Moving from a large town (South San Francisco) to a small one (Walla Walla), I figured having a dealer close to home would be unlikely. I am happy to write this is not a concern as Chrysler Dodge Jeep Ram of Walla Walla has my family covered. Whether it’s a purchase of our new 2021 Jeep, or replacing a broken key fob, they are consummate professionals. For the latter service, they even cleaned my truck. Excellent customer service and a pleasure to do business with.

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DealerRater May 22, 2021

Popped in to change my fuel filter on my 2020 3500 Big Horn Cummings. Well worth the drive over from Tri Cities. Top Notch Service. Clean, friendly

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DealerRater May 19, 2021

The best experience buying a car ever!!! Jim cranston is the best car sales man we have ever had!!!! Listened to what we wanted and he made it work!!!! Love our new car!!!

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DealerRater May 18, 2021

Brian Cruz my salesman was very informative helpful easy to get along with. Kept in touch with me wasn't pushy treated me very well enjoyed working with him. Chris in the finance department did a good job explaining things to me enjoyable to work with. I would work with these two people again.

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DealerRater May 12, 2021

Todd has been a huge asset in trying to locate difficult to find parts, he's been down right amazing and helpful and on top of it , doing everything in his power to get the job done correctly and efficiently.

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DealerRater May 8, 2021

Very friendly and efficient. I got my keep serviced today. It took a lot shorter time than I thought it would. The staff was very friendly and helpful.

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DealerRater Apr 23, 2021

Chris Price and the Walla Walla team was excellent to deal with. Friendly, professional and easy to deal with. It was a good experience. We are very satisfied.

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DealerRater Apr 19, 2021

I had a great experience over all everyone was quick fast and had friendly service. Straight to the point. Overall good experience. Made it so much easier.

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DealerRater Apr 9, 2021

As a first time buyer, I didn't know what to expect. Jesus made the process super easy to understand and enjoyable and helped me get a great rate and price. Great customer service as well!

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DealerRater Apr 8, 2021

Straight forward. Took way less time than previous times buying a truck. Friendly and professional, all around great experience. I would go through them again.

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DealerRater Apr 4, 2021

Very friendly staff! Felt right at home and didn't feel pressured. Very pleasant car buying experience! I would recommend buying a car from them.

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DealerRater Apr 4, 2021

Jesus was great. He did not pressure us at all, answered all questions, and allowed us to test drive as much as we needed. The over all experience was worth the trip from the greater Seattle area.

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DealerRater Apr 1, 2021

We had a great experience through the whole process. Ricky Campbell was always professional and responded in a timely manner. He always stood behind what he told us with no hesitation. Thank you

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DealerRater Mar 31, 2021

Thank you Chris Price & team at CJDR of Walla Walla for the excellent service and going above to complete my sale. I am very satisfied and love my new vehicle!

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DealerRater Mar 31, 2021

Overall a good experience. Everyone was courteous and helpful. Appreciated the vehicle getting washed after the service, this was never done at my previous dealership.

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DealerRater Mar 29, 2021

Friendly and helpful staff, a refreshing experience in a dealership for a change. We bought a Jeep Wrangler, couldn’t be happier with our purchase

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DealerRater Mar 29, 2021

Chris was our salesman. Very personable, and friendly guy. Laid back and felt no pressure from him. Great guy to deal with. The sales process was very straight forward, no insulting offers for my trade and reasonable numbers for everything. Very knowledgeable about the truck I bought and the differences between what I was going back and forth on with the gas vs. diesel debate.

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DealerRater Mar 28, 2021

Chris Rios was super helpful and answered any questions I had. Quality of work was great and I was never rushed in making any decisions. Highly recommend his service if your coming to this dealership.

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DealerRater Mar 25, 2021

Excellent service., completed as they said they would. Pick up and return ride were prompt and very interesting. Scenery in Walla Walla was interesting, as usual.

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DealerRater Mar 24, 2021

We were very fortunate to work with Jesus Rios. He is personable, knowledgeable, and very good to work with our older generation! A great experience!

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DealerRater Mar 23, 2021

We had a great experience buying our new Ram. There was no pressure. We were able to take our time and make a decision. Thank you Chris for the excellent buying experience and for explaining all the functions of the truck.

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DealerRater Mar 22, 2021

Very pleasant to work with. Felt like they gave us all the incentives that we qualified for. Answered any questions we had. Went over all the options.

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DealerRater Mar 18, 2021

very professional and helpful. Friendly all employees did a good job making you feel welcome and comfortable. Enjoyed our experience with the dealership. Looking forward to future contacts.

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DealerRater Mar 10, 2021

Quick and friendly experience with Jesus Rios! I will recommend this dealership! I will be driving over from Tri Cities for regular service appointments. Thank's!

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DealerRater Mar 9, 2021

Great bunch of people. They worked very hard to get me what I wanted and came through for me. I will definitely use them again.

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DealerRater Mar 9, 2021

Great service and helpful explaining to the new features on the new 2021 PACIFICA TOURING L AWD S APPEARANCE we purchased. We will return if need service.

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DealerRater Mar 7, 2021

This was the easiest dealership I have worked with. I was in and out in 2 hours. I recommended anyone to go see Jesus Ríos at CDJR. I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Jesus was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs.

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DealerRater Mar 7, 2021

Awesome experiece! Would highly recommend to anyone looking for a great team! Would definitely visit this dealership again in the future if we need to.

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DealerRater Mar 6, 2021

Dealership was awesome Brian found the truck I wanted and was looking for answered every question I had was very professional same with finance and everyone else I worked and met with was real friendly and helpful.

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DealerRater Mar 5, 2021

Great team of sales professionals! Thank you to Brian, Jim and Chris for your time and quick service! I love my Compass! 4th vehicle purchased here - you know we will be back!

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DealerRater Mar 3, 2021

Picked up a new Ram this weekend and could not have asked for more from Jesus. Very friendly + provided an amazing sales process! Hit him up, you won't regret it!

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DealerRater Mar 2, 2021

Great selection of Cars, SUV's and Trucks. Friendly, helpful and very knowledgeable Sales Associate. Answerd all questions we had. Smooth, easy process of sales transaction.

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DealerRater Mar 2, 2021

It was a pleasure to have my remote start installed in my 2020 Jeep JL. They did what they said they would and were done way faster than I had expected. Thank you

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DealerRater Feb 17, 2021

Such a great experience all the way around! A fantastic team and great dealership to work with! So happy with my truck! Thank you Jesus!!!

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DealerRater Feb 12, 2021

In my second visit for service, i was treated courteously and professionally. No high pressure to upgrade services. Car was delivered with all scheduled work completed and clean.

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DealerRater Feb 12, 2021

Great help diagnosing the problem. Fixed it right away and I was out the door. Very nice and very helpful. Great experience. Recommend very highly.

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DealerRater Feb 6, 2021

They were very good to work with. Very helpful and professional.I had a very good experience with them. I would highly recommend them to anyone.

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DealerRater Jan 29, 2021

Amazing people first of all! Very nice facility as well. But most important they listened to what I wanted and work very hard to exceed my desires. I would recommend these guys to anyone and everyone. Thanks a lot jesus.

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Facebook Jan 24, 2021

Friendly, courteous, and helpful!!!

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Facebook Jan 16, 2021

Awesome place to buy a car or truck , very friendly and professional.

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DealerRater Jan 15, 2021

Great work done Properly,instead of half- added.Very nice courier added plus was ride to and from shop. I live in another town. Professional Diagnostics!

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DealerRater Jan 8, 2021

The custom service at this dealership is excellent from the receptionist to the two service employees who helped me. Highly recommend them- great communication and service!

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DealerRater Jan 8, 2021

Awesome people. Bob Stover is always helpful and kind. Quick service and very clean. I would say outstanding service here. I wouldn't hesitate to come back.

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DealerRater Jan 6, 2021

Very pleasant and professional staff. They worked really hard to make a deal we both thought was good. I will be back again for another purchase.

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DealerRater Jan 5, 2021

It was great working with Jesus there was no pressure yet very knowledgeable and helpful with all questions and answers. He knew all about the Jeep Grand Cherokee and its options including how the all worked and operated. Paperwork went fast smooth and efficient he and all the additional staff we worked with were all very friendly as we.

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DealerRater Jan 5, 2021

I had a great experience at the dealership this time. I have already mentioned to other people to go shop there. Now we will see how well the shop does on adding products like a bed linear to my pickup.

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Facebook Dec 31, 2020

Spokane’s Dealerships could learn from this Dealership in promoting good honest pricing and professional salesman. Jesus is excellent to work with.

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DealerRater Dec 29, 2020

Excellent customer service. Friendly and attentive to customer needs. Junior went above and beyond trying to find an Interstate battery dealer to use our warranty

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DealerRater Dec 25, 2020

We just bought our new Ram so our relationship is new. Jesus came in on his day off to help us. We are pleased so far. We are hoping to build a great bond.

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DealerRater Dec 23, 2020

The service Personnel are always friendly and accommodating. My vehicle needs are taken care of professionally, I appreciate the attention to detail photos@wtechlink.us

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DealerRater Dec 21, 2020

Great friendly courteous service. My car was finished on time and clean! Service rep is the best - never tries to upsell me on things I don’t need. Thanks!

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DealerRater Dec 18, 2020

I asked for the express oil changed and it is first to come/first to serve. They were quick to service the Ram, and it was cleaned. I am pleased with their service.

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DealerRater Dec 18, 2020

Got my rig in and out for some recall work in a couple of hours. Great service and thanks for the free car wash. It needed one!

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Facebook Dec 17, 2020

I like the fast customer service in the service department

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DealerRater Dec 11, 2020

Jesus was able to get me my dream truck & did so w/o any pressure or made me feel comfortable, recommend to anyone I know!

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DealerRater Dec 9, 2020

Outstanding customer service! First class people like Victor, Junior, Bob,. Always there to help me with my car. Would recommend you! Thank you for your service.

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DealerRater Dec 4, 2020

Jesus is by far the BEST car salesmen! He worked with us and made us feel comfortable in our purchase ! Would recommend him over anyone!

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DealerRater Dec 3, 2020

What a great experience. Jesus and his team were precise and professional from start to finish. We negotiated over the phone, he heard everything I said. Not just letting me speak, but recognizing what I said and making my needs his own. My problem was unfathomable negative equity and a car that was unsafe. I wanted to feel confident with my son in the car. Jesus made it happen. The Lifetime Powertrain Warranty is awesome. So was the extended bumper to bumper I purchased. Great guys. Great pricing. Fast. I was in and out in 60 minutes.

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DealerRater Nov 30, 2020

Excellent salesman-found me a car when the one I went to see was already sold. I would recommend Jesus to anyone looking for transportation.

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DealerRater Nov 23, 2020

Very friendly and courteous. Fair price without having to negotiate. Very knowledgeable on their products. Overall a good experience that was efficient and friendly. We would recommend this place to others.

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DealerRater Nov 22, 2020

Friendly, honest, went out of their way to be accommodating. EXCELLENT CUSTOMER SERVICE 👍! I would highly recommend this dealership for sales and service. Love my 2019 Cherokee Trailhawk!

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DealerRater Nov 21, 2020

Fair, Honest Truck Buying Experience! When Anyone Asks I’ll Refer Them To CDJR Walla Walla! They Offer Full Service Start To Finish! Thank You

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DealerRater Nov 18, 2020

All those that I worked with for my purchase were very helpful. John was a great salesman and was not pushy. The process was easy.

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DealerRater Nov 11, 2020

Oil change and they found other services needed and wrote those down, but they didn't call to let us know so not done. Concerned

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DealerRater Nov 11, 2020

Jesus was friendly , informative and returned calls and texts promptly. He offered extended coverage at affordable prices I word recommend him to my friends and family.

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DealerRater Nov 6, 2020

First time customer. Outstanding service! I’ll be back. Quick lube is best in Walla Walla. Very friendly people making you feel comfortable that you and your auto are important to them.

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DealerRater Nov 4, 2020

Very satisfied customer, thank you for all your services, happy customer thanks Joel Olsen JDRF for every thing and I will recommend to all my friends and family

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DealerRater Oct 30, 2020

Service is #1. They fixed some tough warranty issues with my vehicle. Later had a lift and new tires installed, they did a great job.

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DealerRater Oct 27, 2020

We purchased a truck from this dealership and was impressed with how smooth the process went. Chris Nielsen, the Finance Manager was great to work with and very quick with the approval process. Chris Price was our salesman and was also great to work with. They had the truck ready to go when we arrived after a 2-1/2 hour drive, Chris Price made sure we were happy with it before signing the dotted line and there was absolutely no high pressure sales! We will definitely purchase future vehicles through this dealership! Thank you for your excellent customer service!

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DealerRater Oct 24, 2020

Jesus worked hard on my trade in and I’m so thankful the process went quick and smooth. I love my new Subaru! Thank you!

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DealerRater Oct 23, 2020

Good service, honest, friendly, knowledgeable, car serviced n an efficient & timely manner at reasonable price. Very satisfied with our experience at this Chrysler service department

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DealerRater Oct 23, 2020

This dealership is AWESOME!! I have worked at several area dealerships and must say Walla-Walla CDJR is the BEST!! Not only is their inventory AWESOME, but the sales staff provides you with all the information you need to make a GREAT decision. You MUST check them out!!!! Their coffee and popcorn are pretty good as well!!

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DealerRater Oct 21, 2020

Hey these guys are great. I mean, I bring my Subaru here for routine maintenance. The whole process is a good deal for a fair price.

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Facebook Oct 15, 2020

Had a great experience. Everyone was courteous and helpful. Would definitely return and reccomend!

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DealerRater Oct 14, 2020

I had a great experience purchasing my first vehicle on my own. I told Jim what I wanted and he found what I wanted and made the whole process easy!

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DealerRater Oct 12, 2020

I just bought a suburban from Jim and he made the experience of buying my rig smooth and exciting. Thank you I appreciated everything everyone did for me and made it an awesome experience.

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Facebook Oct 10, 2020

Had an issue with my speedometer setting and the service department got me in immediately and did an excellent job these guys are top notch

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Facebook Oct 10, 2020

I didn’t feel pressured into anything I didn’t want and everybody I ran into was friendly.

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Facebook Oct 7, 2020

The head salesman Buzz is great. He above and beyond for me

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DealerRater Oct 5, 2020

Although I didn’t pull the trigger on a purchase...working with Zach Darsey was an awesome experience...he was very knowledgeable and willing to help get into a better situation for myself...Great Guy...Thanks Zach you’re great and honest salesman and I appreciate that which is very hard to find

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DealerRater Sep 29, 2020

Jesus was awesome!!. Made my experience smooth and easy. You are a great asset for the company. Thank you for your help throughout the entire process.

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DealerRater Sep 27, 2020

Outstanding service, selection of vehicles and prices. Low pressure and personable staff. Very accommodating and knowledgeable. It was a pleasure buying our 3rd truck here

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DealerRater Sep 26, 2020

I was pleased with Jim being very Friendly and knowledgeable about the car and no pressure. I was not able to make a decision on the spot

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DealerRater Sep 22, 2020

Working with this Team and Dealership was very easy, it was mostly done over the phone as the 2020 RAM 3500 speaks for itself. I would not hesitate to purchase from them again and we traveled almost 300 miles for this truck. No Regrets!!

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DealerRater Sep 19, 2020

Excellent service!!! JR and Victor were fast, efficient and super helpful. They made sure I was taken care of and did it with a smile!

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Facebook Sep 19, 2020

My visit at CDJR was very pleasant and rewarding. The sales person that assisted with the sale just awesome he worked so hard to get my friend into his new ride. He is also super honest to be a sales person. He was very attentive, patient and informative. If you are in the market for a new ride go see Sapan Patel at Chrysler Dodge Jeep Ram. He’s the best👏🏽👏🏽 Our new best friend.

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DealerRater Sep 18, 2020

Had the best customer service by far! Jesus Rios went above and beyond in helping my family pick the perfect truck! Highly recommended! Thank you!

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DealerRater Sep 16, 2020

I am so impressed with the team and process here at this dealership. Jesus Rios, Shelley and Ricky were just so helpful and kind. I had lots of questions and they QUICKLY answered all of them and have some nice vehicles at very fair prices. I am in process of purchasing a vehicle from them now. Thank you so much for your help to everyone me at the team of CDJR of Walla Walla. I am purchasing from out of state and fast and easy.

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