Customer Testimonials
Helpful team of sales associates and helpful during financing. They were able to get me a lower interest rate than what I was expecting.
Prompt helpful service.Appreciated the overall inspection review and truck returned washed! Good customer service.
VERY FRIENDLY, HELPFUL AND TIMELY. APPRECIATED THE CUSTOMER SERVICE GIVEN AND THEY EVEN WASHED THE CAR! I WILL BE BACK FOR SERVICE NEXT YEAR.
Express lube customer service person and mechanic are very helpful and understand my need and concerns.
The folks at CDJR of Walla Walla are awesome! Now I’ve bought my fair share of vehicles in my time but the experience I have received here stands head and shoulders above the rest. At this point in my life there is no one going to convince me to buy anywhere else. I’m a customer for life. Thanks guys!
Awesome customer service did not push us gave us time to talk to each other and let us go to them when we were ready I will always go back to them
Junior was awesome, got me in due to my issue even though they were very busy. Thanks!
These guys were good. I typically hate car dealers but they made things easy and were very helpful.
Everyone was extremely honest and helpful in making our purchase happen. It was a great experience and thank you so much!
The sales crew we’re amazing to work with. They made the hole experience so easy. Just want to tell them thank you.
Good service. Friendly staff. I enjoy dropping the vehicle off and them taking me to work while they work on the vehicle.
They were very communicative, fairly priced, and timely in the repair. They also detailed the car for free, which was a nice touch.
Very helpful staff who were able to get my back hatch fixed quickly today and completed a full inspection on my vehicle!
Thank you. Also, I have to write at least 15 words and I don't wanna. 😉🤣
Professional and courteous and they only fixed what was needed. They did not add on items I didn’t need. They washed my truck which is a deal for me and therefore I will always drive 5 hours to this dealership for service.
The people at this CDJR OF WALLA WALLA were very helpful in findind what i wanted
Arrived with an oil leak and was quickly assisted and out the door in an hour with problems resolved and a very clean truck. Thanks!
My vehicle was quickly serviced with an oil change and washed. Junior brought the fact that the cab air filter needed to be changed to my attention as well, and I approved that replacement. The service staff is always friendly and knowledgeable.
Our Jeep Grand Cherokee SRT wasn't running right. Come to find out it needed a new engine. They very professional, courteous and kept us updated through the whole process. Thank goodness our warranty covered it. Couldn't have been happier with the way it was handled. I will definitely be taking my Jeep back for any other needs.
Chris rios found the type of suvs I was looking for, had them ready for me to test drive, got the papers ready and signed instantly! He's a great salesman and I 100% recommend him to anyone looking for a car. I would recommend everyone at cjdr they are all very sweet and funny and will get the job done♡
Great and fast service provided, Megan, Junior and Victor were so helpful! I would recommend them to others
Very helpful and responsive dealer, fair pricing and transparent about the whole process. Sales was quick to answer questions and get me information and pictures of things in question on thd sale.
We had a very good buying experience. The sales people were great from the start!
By far my best interaction with sales and service staff relating to vehicle dealerships. Ryan Nielsen went above and beyond to assist with virtual viewing prior to our long drive to test drive the vehicle we were interested in. Entire staff was friendly and attentive during our visit and we drove away with not only the truck we wanted but also an appreciation for this dealership.
The Service Manager goes above snd beyond for his customers. The service advisors are great
Chris was super nice. He validated all my concerns and listened to my wants. He made shopping there a really great experience! I highly recommend him! We ended up getting exactly what we wanted.
Always prompt, kind and fairly reasonable service pricing. They don't push for in needed repairs.
Victor and Junior in the service department went above and beyond. I’m beyond thrilled with their kindness and help while I was broke down and far from home. Thanks for making a stressful situation easy! Big fan!
Have to drive from tricities but the customer service and no run around games is worth it no service in tri cities for dodge that can compare
Chris was great no pressure and answered every question we had. I will be buying from him again.
Quick, friendly, and professional service. Definitely would recommend service for anyone, Would also recommend purchasing a vehicle from this dealership.
By far the best dealership staff I have dealt with in the process for looking for my new pickup. Easy to work with down to earth people that didn’t play any games when it came time to talk numbers.
They were welcoming and went out of their way to do something extra. My car was absolutely grimly from a 4000 mile trip and they washed it for me..thank you guys.
Chris Price was great to work with. He was very professional and gave great customer service. He was very helpful in finding me just the right vehicle. When I am ready to buy my next vehicle, Chris will be the one I go to. Thank you Chris and CDJR of Walla Walla for your excellent service!
Always able to accommodate me and my work schedule to have service performed on my pickup truck. If people give a bad review for COVID, get over yourself and stay home.
Excellent Service. I would take my vehicle back to the service department and I will also recommend the service department to my friends and family.
This is the second vehicle I’ve bought from CDJR. The first was brand new, the second is used. I’ve been happy both times. More so the second time because I didn’t think it could happen with what I wanted.. but it DID and I was beyond shocked/surprised. So much thanks to the people that helped. Very straight forward and professional. I would highly recommend them to anyone looking for a solid vehicle for their future.
Chris R. was a great salesman. Not pushy at all. He took his time to explain all the features of the car. After the purchase was completed, another employee, also named Chris, offered to take us on a drive to show and explain some of the great features of the Subaru. We really appreciated the demo.
Knowledgeable salesman, no nonsense, let the truck sell itself. Answered questions and facilitated our decision. It was professional from start to finish. From the sales manager, salesman to the finance department.
You guys are beyond amazing you far surpassed my fondest imagination. I can’t thank you enough. I don’t think I’ve ever seen the cleaner used car in my life
What a wonderful dealership excellent employees!! I was well taken care of and they went above and beyond to get me the best rate from the best lender!! I highly recommend purchasing your next vehicle here!! Absolutely wonderful staff and very knowledgeable!!
Junior was super helpful, courteous, and professional. He promptly handled my service request and notified me when my Jeep was finished. He then offered a complimentary wash that I wasn’t aware of! Great service department! I’ll be back!!
This is the best of the best service you will ever find in Walla Walla!!
Excellent, we were very pleased with Jesus from start to finish, he followed thr even after the sale was done. We will continue to do business here.
Jesus Rios gave me great customer service he was so knowledgeable he is the very best! it was a pleasure doing business @ CDJR of walla walla it's where i got my Orange dream jeep wrangler
They are professional and pleasant to work with. I went to pick my pickup up and they had not gotten a chance to do the complimentary wash. They told me to stop in anytime and they would wash it. How nice!
Excellent service by service department in both customer service and actual work done on vehicle. Courteous and friendly staff. Would recommend this dealer.Additional the part department staff where helpful in answering my questions and found a Jeep gear accessory for me.
The team at CDJR of WW is fantastic! The sales team is knowledgeable and strives to put you in a vehicle that meets your needs and budget. In our case, this meant calling us when the used cars we wanted landed on the lot. If you want a straightforward buying experience, look no further!
Great customer service. I always appreciate getting my vehicle washed whenever I drop off and the DEF topped off. Both the purchase and care after have been phenomenal.
CDJR got me right in, changed the oil, rotated tires, changed wiper blades, installed a new battery and washed my pickup all in a timely manner
Everyone very helpfull. Great experience. I don’t see why I have to make it twenty five words long when I said what I wanted to.
My sales rep Johnny was awesome and down to earth . The whole team was awesome as well . The right truck was there for me and there wasn’t any games .
Jesus was very clear from the start, not pushy. Helped my family and I out tremendously.
They’re easy to work with, never felt any pressure to buy from them.
Excellent service, friendly salesperson, NOT over bearing. Answered all questions. Did not rush our decision. I would/will be very happy to recommend this dealership to friends.
Great service, no hassle, no pressure, professional staff. Great price. I got a great value for my trade, and an exceptional value on my purchase.
Thank you Jesus for helping us find our next pickup. He was able to answer our questions and financing process was easy. Highly recommend him and the dealership.
Dealing with Chris, Chris, and Andy was easy and very rewarding. I did not feel like I was getting a sales pitch, it was nice normal conversation and got me a great deal on the car I wanted. Would absolutely recommend this dealership to anyone.
Great place to buy a rig. Everything went smoothly and in a timely manner. would definitely go back to this dealership again. Love the pickup so far.
Most of the deal was worked out over email and text before I arrived to look at and test drive the car I was interested in purchasing.
Moving from a large town (South San Francisco) to a small one (Walla Walla), I figured having a dealer close to home would be unlikely. I am happy to write this is not a concern as Chrysler Dodge Jeep Ram of Walla Walla has my family covered. Whether it’s a purchase of our new 2021 Jeep, or replacing a broken key fob, they are consummate professionals. For the latter service, they even cleaned my truck. Excellent customer service and a pleasure to do business with.
Popped in to change my fuel filter on my 2020 3500 Big Horn Cummings. Well worth the drive over from Tri Cities. Top Notch Service. Clean, friendly
The best experience buying a car ever!!! Jim cranston is the best car sales man we have ever had!!!! Listened to what we wanted and he made it work!!!! Love our new car!!!
Brian Cruz my salesman was very informative helpful easy to get along with. Kept in touch with me wasn't pushy treated me very well enjoyed working with him. Chris in the finance department did a good job explaining things to me enjoyable to work with. I would work with these two people again.
Todd has been a huge asset in trying to locate difficult to find parts, he's been down right amazing and helpful and on top of it , doing everything in his power to get the job done correctly and efficiently.
Very friendly and efficient. I got my keep serviced today. It took a lot shorter time than I thought it would. The staff was very friendly and helpful.
Chris Price and the Walla Walla team was excellent to deal with. Friendly, professional and easy to deal with. It was a good experience. We are very satisfied.
I had a great experience over all everyone was quick fast and had friendly service. Straight to the point. Overall good experience. Made it so much easier.
As a first time buyer, I didn't know what to expect. Jesus made the process super easy to understand and enjoyable and helped me get a great rate and price. Great customer service as well!
Straight forward. Took way less time than previous times buying a truck. Friendly and professional, all around great experience. I would go through them again.
Very friendly staff! Felt right at home and didn't feel pressured. Very pleasant car buying experience! I would recommend buying a car from them.
Jesus was great. He did not pressure us at all, answered all questions, and allowed us to test drive as much as we needed. The over all experience was worth the trip from the greater Seattle area.
We had a great experience through the whole process. Ricky Campbell was always professional and responded in a timely manner. He always stood behind what he told us with no hesitation. Thank you
Thank you Chris Price & team at CJDR of Walla Walla for the excellent service and going above to complete my sale. I am very satisfied and love my new vehicle!
Overall a good experience. Everyone was courteous and helpful. Appreciated the vehicle getting washed after the service, this was never done at my previous dealership.
Friendly and helpful staff, a refreshing experience in a dealership for a change. We bought a Jeep Wrangler, couldn’t be happier with our purchase
Chris was our salesman. Very personable, and friendly guy. Laid back and felt no pressure from him. Great guy to deal with. The sales process was very straight forward, no insulting offers for my trade and reasonable numbers for everything. Very knowledgeable about the truck I bought and the differences between what I was going back and forth on with the gas vs. diesel debate.
Chris Rios was super helpful and answered any questions I had. Quality of work was great and I was never rushed in making any decisions. Highly recommend his service if your coming to this dealership.
Excellent service., completed as they said they would. Pick up and return ride were prompt and very interesting. Scenery in Walla Walla was interesting, as usual.
We were very fortunate to work with Jesus Rios. He is personable, knowledgeable, and very good to work with our older generation! A great experience!
We had a great experience buying our new Ram. There was no pressure. We were able to take our time and make a decision. Thank you Chris for the excellent buying experience and for explaining all the functions of the truck.
Very pleasant to work with. Felt like they gave us all the incentives that we qualified for. Answered any questions we had. Went over all the options.
very professional and helpful. Friendly all employees did a good job making you feel welcome and comfortable. Enjoyed our experience with the dealership. Looking forward to future contacts.
Quick and friendly experience with Jesus Rios! I will recommend this dealership! I will be driving over from Tri Cities for regular service appointments. Thank's!
Great bunch of people. They worked very hard to get me what I wanted and came through for me. I will definitely use them again.
Great service and helpful explaining to the new features on the new 2021 PACIFICA TOURING L AWD S APPEARANCE we purchased. We will return if need service.
This was the easiest dealership I have worked with. I was in and out in 2 hours. I recommended anyone to go see Jesus Ríos at CDJR. I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Jesus was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs.
Awesome experiece! Would highly recommend to anyone looking for a great team! Would definitely visit this dealership again in the future if we need to.
Dealership was awesome Brian found the truck I wanted and was looking for answered every question I had was very professional same with finance and everyone else I worked and met with was real friendly and helpful.
Great team of sales professionals! Thank you to Brian, Jim and Chris for your time and quick service! I love my Compass! 4th vehicle purchased here - you know we will be back!
Picked up a new Ram this weekend and could not have asked for more from Jesus. Very friendly + provided an amazing sales process! Hit him up, you won't regret it!
Great selection of Cars, SUV's and Trucks. Friendly, helpful and very knowledgeable Sales Associate. Answerd all questions we had. Smooth, easy process of sales transaction.
Friendly, courteous, and helpful!!!
Awesome place to buy a car or truck , very friendly and professional.
Spokane’s Dealerships could learn from this Dealership in promoting good honest pricing and professional salesman. Jesus is excellent to work with.
I like the fast customer service in the service department
Had a great experience. Everyone was courteous and helpful. Would definitely return and reccomend!
I didn’t feel pressured into anything I didn’t want and everybody I ran into was friendly.
The head salesman Buzz is great. He above and beyond for me
My visit at CDJR was very pleasant and rewarding. The sales person that assisted with the sale just awesome he worked so hard to get my friend into his new ride. He is also super honest to be a sales person. He was very attentive, patient and informative. If you are in the market for a new ride go see Sapan Patel at Chrysler Dodge Jeep Ram. He’s the best👏🏽👏🏽 Our new best friend.
