We want your car buying experience to be stress-free, exciting, and fun. That is why we believe in a no-nonsense approach offering the best price, real peace of mind, and a dealership experience worth coming back to. The Olsen Advantage is not a single perk. It is the full package you get every time you buy from us, whether you are driving home in a brand-new RAM 1500 or a quality pre-owned vehicle. Call us at 509-204-9775 or keep reading to learn what sets us apart.

New Vehicle Protection: Lifetime Powertrain Limited Warranty

When you buy a new Chrysler, Dodge, Jeep, or RAM at CDJR of Walla Walla, your protection does not end when you leave the lot. Our Lifetime Powertrain Limited Warranty begins on your purchase date and covers your vehicle for as long as you own it with no mileage cap on covered components.

What the Lifetime Powertrain Limited Warranty Covers

• Engine
• Transmission
• Front Drive Axle
• Rear Drive Axle
• Transfer Case
• Seals and Gaskets for all covered powertrain components

How the Deductible Works

If you ever need to use your warranty, the process is straightforward. Repairs completed at our dealership carry a minimal $100 deductible. If you are on the road and need service more than 50 miles from Walla Walla, you can take your vehicle to any licensed repair facility nationwide and the deductible in that case is $500. All repairs must be pre-authorized by calling 855-947-3847. This warranty ends when you no longer own the vehicle.

Vehicle Eligibility

The Lifetime Powertrain Limited Warranty applies to new Chrysler, Dodge, Jeep, and RAM vehicles of the current model year and prior model year with up to 10,000 miles at time of sale. Eligibility is limited to certain makes and models. Please see the Vehicle Class Guide for complete details or ask a member of our sales team.

Your Maintenance Responsibility

To keep your warranty valid, you are responsible for following the manufacturer's recommended maintenance schedule, keeping maintenance records, and protecting the vehicle from further damage when a problem occurs. Our factory-trained service technicians know exactly what your vehicle needs which is one more reason to keep your vehicle serviced right here in Walla Walla.

First Oil Change Free With Every Vehicle Purchase

Every vehicle purchase at Chrysler Dodge Jeep Ram of Walla Walla includes your first oil change on us. It is a small gesture that means a lot and it gets you back through our service drive so our factory-trained technicians can make sure everything on your new vehicle is running exactly as it should. Schedule your complimentary oil change when you are ready.

The Olsen Advantage for Pre-Owned Vehicles

Buying a used vehicle does not mean buying uncertainty. Every pre-owned vehicle on our lot goes through a structured reconditioning process before it is offered for sale -- because we believe you deserve transparency and confidence whether the vehicle is brand-new or has 40,000 miles on it.

150-Point Inspection on Every Pre-Owned Vehicle

Before a used vehicle meets you, it has to meet our standards. Every pre-owned vehicle in our inventory goes through a comprehensive 150-point inspection covering mechanical systems, safety components, exterior condition, and interior function. If something does not pass, we address it before the vehicle goes on the lot.

Reconditioning and Necessary Repairs Completed Before Sale

We do not sell a vehicle and hope you do not notice a problem. Necessary repairs are completed during the reconditioning process. Our service team handles reconditioning work using quality parts. When you see a vehicle for sale on our lot, it has been properly reconditioned.

Full Detail Inside and Out

Every pre-owned vehicle receives a full interior and exterior detail before delivery. You should feel good about the vehicle you are driving home -- and that starts with how it looks and smells when you get behind the wheel.

Transparency at Your Fingertips

As a 5-Time CARFAX Top-Rated Dealer, we provide vehicle history records so you can see the full story before you buy. Available reports include:

• Reconditioning report
• Title history
• Service history
• Owner information

Pre-owned vehicle records are available on our website. Some vehicle records may not be available please contact us for details.

Backed by the Ratings That Matter Most to Car Shoppers

We do not ask you to take our word for it. Here is what third-party platforms and real customers say about buying and servicing at CDJR of Walla Walla: 4.6 star rating on over 1,200 Google reviews, 4.7 star rating on Carfax, 4.8 star rating on Edmunds.

Upfront, Transparent Pricing with No Surprises

We believe you should know what a vehicle costs before you set foot on the lot. Our pricing is upfront and competitive, and our sales team is trained to walk you through every number so you understand exactly what you are agreeing to. No last-minute add-ons, no confusion at the finance desk. Just straightforward answers from people who want to earn your business and your trust.

Flexible Financing for All Credit Situations

Whether your credit is strong or you are working to rebuild it, our finance team works with Stellantis Financial Services and a network of local credit unions to find a payment that works for your budget. We work with all credit situations -- good credit, fair credit, first-time buyers, and those who have had credit challenges in the past. ITIN accepted. All we need is for you to fill out a secure online application or come in and talk to one of our finance specialists.

Locally Owned and Community Driven Since 2014

CDJR of Walla Walla is locally owned and has been part of the Walla Walla community since 2014. We are not a big-box auto group managing you from a call center. When you call 509-204-9775, you reach a real person at our dealership at 2695 E Isaacs Ave. When you come in for service, you will see the same familiar faces. We sponsor local events, support community organizations, and believe that a dealership should be a neighbor -- not just a transaction.

Maintain Your Vehicle at CDJR of Walla Walla Service

Keeping your warranty valid starts with keeping your vehicle properly maintained. Our service department is staffed by factory-trained technicians who know your Chrysler, Dodge, Jeep, or RAM better than anyone. We use the right parts and follow the manufacturer's recommended service intervals so your vehicle stays covered and performs the way it was built to.

Reporting a Warranty Claim

If your vehicle experiences a mechanical breakdown covered by the Lifetime Powertrain Limited Warranty:

• Take immediate action to prevent further damage.
• Return the vehicle to us. If you are more than 50 miles away, take it to the nearest licensed repair facility.
• Call the warranty administrator at 855-947-3847 before repairs begin to obtain prior authorization.
• Provide a copy of your warranty or warranty number if possible.
• Keep your maintenance records as you may be asked to provide them.

All warranty repairs must be authorized by the administrator before work begins. You are responsible for disassembly charges if the associated repairs are determined not to be covered under this warranty.

Frequently Asked Questions About the Olsen Advantage

Does the lifetime warranty cover used vehicles?

The Lifetime Powertrain Limited Warranty applies to new Chrysler, Dodge, Jeep, and RAM vehicles purchased at CDJR of Walla Walla. Pre-owned vehicles go through our 150-point inspection and reconditioning process, and CARFAX vehicle history records are available. Ask about any additional coverage options for pre-owned vehicles when you speak with our team.

What does a CARFAX Top-Rated Dealer mean for me?

CARFAX awards Top-Rated Dealer status to dealerships based on verified customer reviews. As a 5-Time CARFAX Top-Rated Dealer, CDJR of Walla Walla has earned that recognition five separate times which means hundreds of verified buyers have rated us highly for honesty, price, quality, and service. You can view CARFAX vehicle history reports on our used inventory directly from our website.

Do I have to service my vehicle at your dealership to keep the warranty?

You are responsible for maintaining your vehicle according to the manufacturer's recommended schedule and keeping records of that maintenance. While you may service your vehicle elsewhere, we strongly recommend bringing it to our factory-trained team. We know exactly what your vehicle needs, and servicing here makes it easier to document the maintenance history required to support any future warranty claim.

What if I need warranty service while traveling?

If you are more than 50 miles from our Walla Walla location and experience a covered mechanical breakdown, you may take your vehicle to the nearest licensed repair facility. Call the warranty administrator at 855-947-3847 before repairs begin to obtain prior authorization. The deductible at an outside facility is $500 versus $100 at our dealership.

What vehicles qualify for the Lifetime Powertrain Warranty?

New Chrysler, Dodge, Jeep, and RAM vehicles of the current and prior model year with up to 10,000 miles at time of sale. Eligibility is limited to certain makes and models -- refer to the Vehicle Class Guide or ask our team for complete eligibility details.

Ready to Experience the Olsen Advantage?

Come see us at 2695 E Isaacs Ave in Walla Walla, WA, or call 509-204-9775 to speak with a member of our team. Whether you are shopping for a new RAM truck, a pre-owned Jeep, or just want to know more about what you get when you buy here, we are ready to earn your business.